Client Services Rep / Window Clerk - IL 1st Shift
WSI StandardIllinois, United States
Posted January 9, 2026
-
Full Time
About the Company
WSI Standard is a full‑service third‑party logistics provider delivering end‑to‑end supply‑chain solutions for manufacturers and retailers across the United States. The company specializes in warehousing, distribution, fulfillment, and transportation, including specialized handling of chemical and hazardous materials. By integrating logistics brokerage, retail and direct‑to‑consumer fulfillment, and industrial and building‑material services, WSI offers a single, reliable partner that streamlines operations from coast to coast. Its focus on efficiency, responsibility, and customer experience sets it apart in the competitive 3PL market.
Job Description
We are hiring for a Client Services Representative/Window Clerk. In this position, you will be responsible for customer service on the phone, through email and at the service window.
Requirements
- Answer phones, voicemails and emails in a professional prompt manner
- Have working knowledge of the company and customer computer systems
- Accurately and timely enter data as required
- Able to prioritize and balance multiple tasks at the same time
- Willings to double check orders on warehouse docks
- Checking drivers in and out and knowing the associated paperwork for them
- Maintaining the dock door board, manage and accurately utilize the Opendock application
- Enter correct data in Autosig
- Scheduling outbound trucks as needed
Benefits
- Competitive wages
- Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans
- Company-paid Short/Long-term Disability, Life Insurance and Employee Assistance plans
- Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay
- Retirement 401(k) Plan with Discretionary Employer Match, and Profit Sharing
- Referral Bonus, Wellness Programs, Clothing Allowance, Safety Shoe and Safety Glasses Reimbursement