Account Executive
WTWAuckland, Auckland, New Zealand
Posted December 30, 2025
Full Time
About the Company
WTW (NASDAQ: WTW) is a global leader in providing data-driven solutions for people, risk, and capital. With expertise spanning 140 countries, the company offers a comprehensive suite of services including risk management, insurance, reinsurance, financial consulting, human resources, and software solutions. WTW's distinctive approach combines global insights with local expertise to help organizations enhance strategy, resilience, workforce motivation, and performance.
Job Description
The Account Manager is responsible for managing and growing relationships with Affinity partners and commercial clients in New Zealand, delivering exceptional service, driving revenue growth, and ensuring retention through tailored solutions and strategic account management.
Requirements
- Build and maintain strong relationships with Affinity partners and commercial clients
- Act as the primary point of contact for all client inquiries and escalations
- Identify opportunities to upsell and cross-sell products and services
- Develop and execute account plans to achieve revenue targets
- Collaborate with partners to design and implement affinity programs that drive engagement and profitability
- Monitor program performance and provide regular reporting and insights
- Manage a portfolio of commercial accounts, ensuring compliance and service excellence
- Negotiate renewals and terms to maximize retention and profitability
- Stay informed on market trends, competitor activities, and regulatory changes in NZ
- Provide feedback to product and marketing teams for continuous improvement
- Ensure accurate documentation, policy administration, and adherence to company standards
- Work closely with underwriting, claims, and support teams to deliver seamless service