Member Services Associate
Young Mens Christian AssociationEdwardsville, Illinois, United States
Posted September 11, 2025
Part Time
About the Company
Young Men's Christian Association (YMCA) is a nonprofit organization that provides youth and community programs, including child care, teen recreation centers, and membership services, with a focus on health, wellness, and personal development.
Job Description
The Member Services Desk Associate welcomes members and guests, answers phones, manages registration processes, and maintains a welcoming environment. This role supports the YMCA's mission of strengthening the community through youth development, healthy living, and social responsibility, and requires flexible availability including weekdays, evenings, and weekends.
Requirements
- Adopting YMCA Mission & Cause
- Building Relationships with members
- Conducting interviews and tours
- Handling member concerns
- Providing high-quality services
- Maintaining a professional and respectful environment
- Working with children, parents, and adults