Financial Operations Associate (Team Lead) | Chargeback
YouTripSelangor, Malaysia
Posted October 23, 2025
Full Time
About the Company
YouTrip is a Southeast Asian financial technology company dedicated to creating the next-generation of digital financial services for consumers and businesses.
Job Description
YouTrip is a Southeast Asian financial technology company seeking a Financial Operations Associate (Team Lead) responsible for chargeback, disputes, and refunds processes. The role involves hands-on operation, process optimization, and providing insights to stakeholders. The company is a leading FinTech company and recently recognised as a Top Start-up in Singapore.
Requirements
- Have at least 6 years of working experience, preferably in the financial or fintech industry
- Possess strong operational knowledge of chargeback processes
- Demonstrated leadership potential
- Strong communication and interpersonal skills
- Analytical and structured thinker
- High level of integrity and professionalism
- Self-motivated, adaptable and open to learning
- Able to work independently and as part of a team