The Regional Restaurant Technology Partner plays a critical role in enabling franchisees to deliver operational excellence and scale with agility. This role ensures restaurant technology solutions align to brand standards, support future AI-readiness, and enable seamless, omnichannel guest experiences.
Requirements
- Partner with franchisees to identify, evaluate, and implement restaurant technology solutions aligned to Pizza Hut’s growth ambitions and operational standards.
- Ensure local deployments meet global integration, data, and security standards.
- Support markets in building AI-ready foundations to enable personalized, cross-channel guest and team member experiences.
- Keep an updated record of existing market technology, technology contract expiry dates & identify gaps in current tech stack. Recommend appropriate approved vendors for the market to fill gaps or renewals.
- Act as global lead for one or more of the following restaurant tech domains: Training & People Technology, POS, Kitchen & Fleet Management, Labor & Inventory.
- Own vendor sourcing, onboarding, performance management, and escalation.
- Source “Good, Better, Best” vendor options, especially in markets where Byte-based systems are not viable.
- Build and maintain solution playbooks and go-to-market frameworks in your area of expertise.
- Serve as a strategic advisor to other regional tech partners on best-fit tools and implementation approaches.
- Collaborate with Regional Chief Digital & Technology Officers (CDTOs) and Global Ops Innovation, Digital Innovation, Labor, and Data teams.
- Ensure restaurant technology enables strategic priorities including operational efficiency, improved team member experience, and scalable data capture.
- Champion integration across restaurant systems to fuel data flow into analytics, AI, and insight engines.
- Define, promote, and update “Good, Better, Best” expectations for each domain.
- Ensure strong adoption and ROI of brand-approved systems.
- Identify and share global best practices to accelerate maturity and consistency.
- Monitor post-deployment success and advocate for upgrades or new solutions where needed.
