Staff Engineer, Site Reliability
ZapierUnited States • • Cambridge, Massachusetts, United States
Posted October 8, 2025
Full Time
About the Company
Zapier specializes in automating workflows through integrations between various apps and services. By connecting APIs and business web applications, Zapier empowers users to streamline processes, save time, and boost productivity. The company's core value proposition lies in its ability to make complex tasks 'magical' with intuitive tools and a vibrant community.
Job Description
Zapier is seeking a Staff Site Reliability Engineer to drive a multi-year reliability strategy. This role involves leading system-wide changes to improve reliability, influence organizational culture, and mentor engineers. The ideal candidate will have deep observability expertise and a proven track record of scaling systems.
Requirements
- 10+ years of experience in systems engineering and software development
- Deep, hands-on experience with observability systems (metrics, logs, traces, profiling)
- Experience with SLOs, golden paths, and instrumentation standards
- Strong communication and collaboration skills
