Processing Enablement Manager
ZillowUnited States
Posted December 23, 2025
109000 - 174000 USD year
Full Time
About the Company
Zillow is a real estate platform that helps customers navigate buying, selling, financing, and renting with greater ease and confidence.
Job Description
The Processing Enablement Manager at Zillow Home Loans (ZHL) builds and sustains a high-performing mortgage processing organization by leading onboarding, delivering ongoing training and upskilling programs, and partnering closely with processing leadership to drive continuous improvement in loan flow, efficiency, and quality.
Requirements
- 8+ years’ experience in mortgage processing, pipeline management, or operations
- Proven experience in training, coaching, or enablement
- Expert understanding of loan processing workflows, documentation standards, and agency/investor guidelines
- Proficiency in AUS and LOS systems (e.g., DU, LPA, Encompass or equivalent)
- Exceptional communication and stakeholder management skills
Benefits
- Competitive base salary
- Eligible for equity awards based on factors such as experience, performance, and location