The Director, Client Delivery Lead is accountable for execution on the client project work prioritized to meet key client targets and outcomes. The role requires a keen understanding of the SDLC and experience in managing projects in both waterfall and agile methodologies. The successful candidate will lead a team of Program Leads/Project Leads and drive adherence to key standards and practices to increase predictability in delivery outcomes.
Requirements
- Bachelor’s degree in business or a closely related field, Master's Degree preferred, or equivalent work experience.
- 10 plus years of Project Management Experience – CAPM, PMP or similar designation preferred
- 15 plus total technology experience
- Demonstrated ability to manage a project using a variety of methodologies (Waterfall, Agile, Scrum, Kanban, etc). 4-6 years in an Agile environment preferred
- Demonstrated understanding and experience within full software development project lifecycle in complex technical environments.
- Knowledge of project management tools and software such as Microsoft PowerPoint, Excel, Visio, SharePoint, Jira, etc.
- Experience with third-party system support with preference given to insurance / financial services platforms.
- Knowledge of IT systems, governance and compliance.
- Proven problem solving, decision making, analytical and organizational skills are required.
- Ability to tailor communications and influence critical decisions with a variety of stakeholders.
- Capability to work within broadly defined parameters.
- Strong results orientation, organization and management skills.
- Lead and focus the efforts of others to established goal.
- Effectively drive results with cross-functional teams in a matrixed organization.
- Experience with conversions and implementations.
- Mentor Technical Project Managers as required.
- Develop relationships, with a strong focus on communication and change management.
- Knowledge of annuities and life products
- PMI- ACP, CSM or equivalent preferred
- Able to travel a minimum of 10% of the time.
Benefits
- health/dental insurance
- parental leave
- 401(k)
- incentive/bonus opportunity
- tuition reimbursement
