Guest Services Associate

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you.

Requirements

• Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
• Address all guest concerns and ensure follow up is complete
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
• Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.

Benefits

• Employee discounts
• Health insurance
• Paid time off