Field Services Technician

As a Field Service Technician, you will provide on-site customer-facing hardware, software, and cabling technical support, installation, configuration, and problem resolution in various industry environments. You will complete proper inventory and asset recording processes and travel to customer locations.

Requirements

• High School diploma or equivalent
• A minimum of 5 years' experience performing on-site services on Retail POS and Hospitality systems
• CAT5/6 cabling, splicing, and testing experience
• Access Point experience
• Fiber Optic Cabling, splicing, and testing experience
• Punch down and Patching experience
• Monitor and camera maintenance
• Digital Signage experience desired
• Apple iOS knowledge
• Server and Network rack and stack and connectivity
• Familiarity with standard Windows O/S and Office suites
• Ability to perform final configuration tasks on customer premises
• VOIP experience
• Excellent customer service and communication skills
• Ability to thoroughly and accurately perform inventory and asset recording and complete paperwork as required by customer
• Certifications: A+ certification

Benefits

• Medical, dental and vision coverage
• Life insurance
• Disability insurance
• Voluntary accident, hospitalization and critical illness insurance options
• 401(k) plan with matching provision
• Paid time off and personal sick leave
• Mileage reimbursement