Manager, Customer Solution Engineering (North)
ZuoraLondon, England, United Kingdom
Posted December 29, 2025
Full Time
About the Company
Zuora is building what we call Modern Business, empowering organisations to create recurring customer relationships that drive sustainable growth.
Job Description
Manager, Customer Solution Engineering (Northern Europe) role at Zuora, building a world-class Customer Solution Engineering team and driving new ACV and Net Dollar Retention from customer base and new prospects.
Requirements
- Proven experience managing a large, diversified customer portfolio
- Compelling leader who can effectively develop trust to supportively coach and drive team motivation
- Strong track record partnering with senior sales leadership and influencing outcomes at the executive level
- Background in technical sales, sales engineering, customer engineering, or enterprise SaaS environments
- Solid understanding of SaaS software and recurring revenue business models
- Experience in billing, revenue recognition and the order to cash (OTC) space
Benefits
- Competitive compensation and performance-based incentives
- Comprehensive health and wellbeing benefits
- Generous, flexible time off plus company-wide year-end break
- Fully paid parental leave
- Learning & development stipend
- Volunteering opportunities and charitable donation matching
- Mental wellbeing resources and support