IT Support Specialist

Traveler group is seeking an IT Support Specialist for their Thailand office. The role will provide on-site and remote IT support, manage devices and accounts, and collaborate with global teams to ensure reliable IT services. This is a key role in supporting employee life cycle processes and maintaining the local IT infrastructure.

Requirements

• 3+ years of experience in IT support or system administration
• Strong knowledge of both Windows and macOS environments
• Hands-on experience with Google Workspace (Gmail, Drive, Meet, Calendar, Admin Console)
• Familiarity with device management platforms
• Basic to intermediate networking skills (Wi-Fi troubleshooting, VPN, switches, firewalls)
• Experience managing SaaS applications and user accounts with SSO/identity platforms
• Awareness of IT security principles and best practices

Benefits

• Full-time remote working
• Development opportunities
• Internal growth and mobility
• Competitive annual leave
• Sick leave
• Public holidays
• Annual company offsite