Network Operations Team Lead

1GLOBAL is a technology-driven global mobile communications provider looking for a meticulous and curious team leader to lead their Network Support Team. The role involves managing the team, ensuring operational stability, and driving continuous improvement across their platforms.

Requirements

• Proven experience in managing high-performing teams that run 24x7 service availability
• Proven experience in troubleshooting Voice, Data and SMS services
• Deep knowledge of network protocols such as MAP, CAP, SIP and DIAMETER
• Ability to effectively communicate complex technical issues in layman's terms
• Strong analytical capabilities with a customer-focused mindset
• Team player mentality to be part of a large, multi-cultural environment

Benefits

• Growth Opportunities
• Major Transaction Exposure
• Work with a Talented Team
• Dynamic Work Environment
• Professional Development
• International Experience
• Open Communication Culture
• Get Things Done Attitude