Platform Operations Manager - Telecommunications
1GLOBALLisbon, Portugal • Netherlands
Posted July 23, 2025
Full Time
About the Company
WE’RE ON A MISSION TO CONNECT THE WORLD SEAMLESSLY That’s why we aim to enable more connections than anyone else and why we’ve been pioneering the eSIM revolution from the very beginning. From international enterprises and consumers to IOT device makers and Telecommunications operators, our global network and connectivity solutions enable people, devices and networks to connect anywhere, instantly, with one platform to connect billions. Headquartered in the UK and with offices across four continents, we’ve invested over £550 million in building our unique proposition and becoming one of the world’s leading innovators in eSIM, cloud and digital solutions. As a result, we’ve become a leading technology company and eSIM trailblazer that’s trusted by thousands of international businesses across hundreds of countries, including global brands, powerhouse network providers and leading banks and financial institutions. One truly global network. One global supplier. One complete solution that revolutionises the world of connectivity and connects people, devices and networks seamlessly all around the world. Because we believe that the better the world communicates, the better the world.
Job Description
1GLOBAL is a technology-driven global mobile communications provider seeking a meticulous Platform Operations Manager to lead their technical infrastructure and bridge gaps between business and functional objectives. This role involves operational stability, team management, and continuous improvement across IoT, eSIM, and API platforms. The company is experiencing significant growth and is a leader in the global telecommunications market.
Requirements
- Proven experience in managing high-performing teams that run 24x7 service availability.
- Proven experience in troubleshooting APIs exposed to customers.
- Knowledge of mobile connectivity (MAP,SIP and Diameter protocols) is a big plus.
- Autonomy to create and maintain service performance observability in tools like Grafana and Superset analytics.
- Strong analytical capabilities with a customer-focused mindset.
- Team player mentality to be part of a large, multi-cultural environment.
- Detail-conscious, highly organized, and methodical with a strong work ethic.
- Critical thinking and a continuous improvement mindset.
- Comfortable in a fast-paced, intense, and demanding environment.
- Data-driven mentality, measure to support decision-making process.
Benefits
- Growth Opportunities
- Major Transaction Exposure
- Work with a Talented Team
- Dynamic Work Environment
- Professional Development
- International Experience
- Open Communication Culture
- Get Things Done Attitude
- Equal opportunity employer