Graduate Technical Support Specialist (Johannesburg Based)
1NebulaJohannesburg, Gauteng, South Africa
Posted December 8, 2025
Full Time
About the Company
1Nebula is a next-generation SaaS Technology Business focused on providing businesses with cloud & technology expense management services and tools to accelerate their cloud journey.
Job Description
We are seeking a Graduate Technical Support Specialist to provide effective service delivery to clients of Nebula. The role involves managing incidents and service requests, ensuring high levels of expertise and professionalism, and attending to programming of systems.
Requirements
- Relevant degree and an ICT certification in any of the telecommunications technologies.
- CISCO Certifications are essential.
- Proficient with MS Office Suite (Excel, Word and PowerPoint).
- Technical knowledge: CCNA - Basic Cisco Networking (WAN & LAN), CCNP, Cisco VOIP, PABX’s, Video Conferencing, Basic understanding of Cloud services.
Benefits
- 20 Leave days a year
- Well-being program and Employee support services
- Paid for Microsoft courses and certifications
- Training allowance every 2 years for non-work related activities