The IT Manager plays a key role in overseeing and improving the organisation’s internal IT systems, infrastructure, and day-to-day technology operations.
Requirements
- Minimum 4+ years of IT experience
- Minimum 1+ years of advisory experience
- Minimum BTech qualification
- Certifications (Preferred): A+ / N+, Azure Fundamentals, Azure Administrator, Microsoft Certified Solutions Associate or Microsoft Certified Solutions Expert, Cloud & Infrastructure (Azure & AWS)
- Strong experience with Microsoft Azure: Entra ID/Azure AD, VMs, Storage, Virtual Networks, Azure Firewall/VPN Gateway, Monitor & Log Analytics, Defender for Cloud, App Services, and Backup/DR.
- Working knowledge of AWS fundamentals
- Core Infrastructure & Networking
- Proficiency in Windows Server, Active Directory, DNS, DHCP, Group Policy, PowerShell basics, Certificate Services, Backup/Restore, and file/print services.
- Networking knowledge including VLANs, routing/switching, firewalls (SonicWall & Azure NSG), VPN (site-to-site & point-to-site), and wireless security.
- Security & Compliance
- Experience with SOC 2 and ISO 27001 practices, vulnerability management, DR/BCP frameworks, and governance.
- Familiarity with tools such as DeepSight360, Microsoft Defender suite, Microsoft Sentinel, MFA, Conditional Access, and security baselines.
- Collaboration & Productivity (Microsoft 365)
- Experience administering Exchange Online, Teams & Teams Phone System, SharePoint, OneDrive, Intune/Endpoint Manager, DLP, and Compliance Center.
- Monitoring & Observability
- Working knowledge of Azure Monitor, NinjaOne, Log Analytics, Application Insights, and basic Sentinel hunting queries.
- ITSM & Governance
- Understanding of ITIL fundamentals, change and incident management, problem management, asset lifecycle management, documentation, and service desk tools (e.g., Jira).
Benefits
- 20 Leave days a year plus a “mulligan day” each quarter after meeting all your deliverables
- High spec laptops and equipment for you to comfortably work remotely
- A once off at home office allowance to set up your home office
- Flexible working hours
- Access to our Well-being program and Employee support services
- Grow your skills and learn something new with paid for Microsoft courses and certifications
- Take up a hobby and unlock a training allowance every 2 years to do something non-work related
- Give back by participating in our Culture and Social Responsibility initiatives
- Free Gap cover
