Senior Manager, Technical Account Management

We're seeking a Senior Manager, Technical Account Management to lead multiple customer-facing technical teams, drive customer outcomes, and shape technical post-sale engagement strategies.

Requirements

• 8+ years of experience in post-sale SaaS roles such as Technical Account Management, Solutions Engineering, Customer Success, or Support Engineering
• 4+ years of people management experience, with demonstrated progression to managing managers and/or multiple distinct technical functions
• Proven experience leading both IC technical teams and specialized technical roles (e.g., TAMS, Solutions Architects, Engineers, or equivalent)
• Strong technical foundation with the credibility to guide, challenge, and mentor senior technical professionals
• Deep understanding of technologies such as SSO, SCIM, directory services (AD, Okta, Azure AD), APIs, CLI tools, and SaaS architectures

Benefits

• Health and wellbeing
• Growth and future
• Community