Inperson Interview for Help Desk Support in Columbus Ohio

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. We cater to our globally positioned clients by providing dynamic feasible IT solutions. Our services are vast and we produce software and web products, specializing in Mobile development and Web development.

Requirements

• Understanding of Desktop Support and Software Licensing Services.
• Uses creativity and innovation to automate and streamline processes and procedures.
• Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause.
• Working knowledge of Excel spreadsheets.
• Strong communication/leadership skills.
• Strong influence, collaboration and negotiation experience.
• Ability to interpret end user license agreements.
• Ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
• Excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
• Knowledgeable in the English language/speak clearly and understandably use the English language.