Customer Service Specialist
5G-STARLINKSelangor, Malaysia
Posted March 4, 2026
Full Time
About the Company
5G-STARLINK is a Singapore‑based technology company that specializes in integrating terrestrial 5G networks with satellite broadband services. The firm focuses on delivering high‑speed, low‑latency connectivity solutions for enterprises, remote locations, and IoT deployments, leveraging the global coverage of Starlink’s satellite constellation. Its distinctive value proposition lies in proprietary middleware that seamlessly orchestrates handover between 5G and satellite links, ensuring resilient and scalable network performance across diverse environments. By combining cutting‑edge telecommunications infrastructure with space‑based connectivity, 5G-STARLINK empowers customers to achieve uninterrupted, high‑quality connectivity wherever they operate.
Job Description
Customer Service Specialist responsible for handling inbound and outbound contacts, resolving customer complaints, and providing quality service to internal and external customers.
Requirements
- At least 1 or 2 years of working experience in the related field, preferably in the E-commerce/Retail industry
- Able to work in a rotational shift environment (5-day work-week)
- Good interpersonal and communication skills
- Fast learner and self-motivated
- Team-oriented and service minded
Benefits
- Annual Leave
- Hybrid Working Mode
- Training Provided