Desktop Engineer and VIP support
5G-STARLINKSingapore, Singapore, Singapore
Posted March 4, 2026
Full Time
About the Company
5G-STARLINK is a Singapore‑based technology company that specializes in integrating terrestrial 5G networks with satellite broadband services. The firm focuses on delivering high‑speed, low‑latency connectivity solutions for enterprises, remote locations, and IoT deployments, leveraging the global coverage of Starlink’s satellite constellation. Its distinctive value proposition lies in proprietary middleware that seamlessly orchestrates handover between 5G and satellite links, ensuring resilient and scalable network performance across diverse environments. By combining cutting‑edge telecommunications infrastructure with space‑based connectivity, 5G-STARLINK empowers customers to achieve uninterrupted, high‑quality connectivity wherever they operate.
Job Description
The Desktop Engineer and VIP support will be responsible for installing, configuring, and troubleshooting OS and software related issues, handling VIP support, and ensuring all assigned issues are addressed within SLA.
Requirements
- Install, configure, and troubleshoot OS and software related issues
- Handle VIP support, addressing and resolving issues of CEO/CFO/Dept Heads
- Troubleshoot laptop hardware related issues
- Maintain laptop allocation and software license inventory
- Support EUC team during audit for queries related to allocation of assets and licensed software
- Coordinate with vendor for hardware replacement during failure
- Coordinate with client and vendor for asset disposal
- Collaborate with other team members and stakeholders
- Follow up with vendor for Fixed asset disposal and share the required documents with client