The Senior Account Manager is a strategic leader responsible for managing high-value client accounts, driving project success, and fostering strong client relationships.
Requirements
- Client Communication: Adapt communication styles for various situations and personalities, lead productive client conversations, and manage project risks appropriately with Group Account Directors.
- Project Management: Independently manage large enterprise projects, problem solve proactively around project plan risk, and has a high degree of business acumen when it comes to contracts, budgets, and timelines.
- Relationship Building: Maintain strong client relationships, anticipate client needs, and work proactively to solve for those needs in a timely manner.
- Budget Management: Expertly understand project budget calculations, provide strategic oversight of project budgets, and drive initiatives that achieve efficiency and cost savings.
- Business Acumen: Demonstrate deep knowledge of our clients’ business goals, identify key business drivers, and develop project plans that achieve project goals and business growth.
- Resilience & Adaptability: Manage uncertainty productively, learn from mistakes, and maintain a positive mindset as you work through challenges.
- Communication & Planning: Has strong communication skills, solid organization, leads internal and external meetings, and is adept at pivoting when needed based on new project requirements.
- Problem Solving: Maintain a solutions-oriented and growth mindset, identify and address issues proactively, and apply a 1:3:1 framework for problem solving independently and making informed recommendations to Group Account Directors.
- New Business Support: Assist in pitches, write change orders, and support new business development within existing accounts.
Benefits
- Remote Workplace
- Paid Time Off
- 401K + Match
- Life Insurance Benefit
- Short Term Disability Benefit
- Healthcare
- Commuter Benefits
- Continuing Education
