Desktop Support Engineer

Part time Desktop Support Engineer position available, handling incidents and service requests, and providing end-user support for various devices and services.

Requirements

• Minimum 1-3 years of experience in Windows Desktop support
• Experience with Windows 7-10, Microsoft Active Directory, GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, and Helpdesk ticketing systems
• Mobile device management, Enterprise encryption solutions, and Windows PC/laptop management via Active Directory
• Proven analytical, troubleshooting, and problem-solving skills
• Excellent communication, rapport building, and internal customer service skills

Benefits

• Part-time position
• 1-year contract
• On-site work opportunity with a global IT services provider