Desktop Support Engineer
A&O IT GroupCork, Ireland
Posted December 16, 2025
Full Time
About the Company
A&O IT Group is a successful and growing global IT services provider that deliver ‘fully managed’ IT solutions and cyber security services.
Job Description
Handle Incidents and Service Requests, provide near desk support, and services to End Users. Provide effective Deskside Support Services in accordance with the appropriate Performance Standards.
Requirements
- 1-3 years' experience in Windows Desktop support
- Experience in Windows 7-10, Microsoft Active Directory, GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems (e.g. ServiceNow)
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory