Client Support Administrator (Information Technologist II)
Agil3 Technology Solutions (A3T)Petersburg, Virginia, United States
Posted August 21, 2025
Full Time
About the Company
Agil3Tech is a leading provider of cybersecurity and IT solutions to federal agencies, including the Department of Defense, Intelligence Community, and Civil Agencies. With over 35 years of experience in C4IM and cyber security, they deliver critical communications and network security services. Agil3Tech offers dynamic career opportunities and holds multiple small business certifications, making them a trusted partner for maintaining and protecting IT infrastructure.
Job Description
A3T is seeking a Client Support Administrator for a full-time position supporting customer needs through Helpdesk Service Desk Operations, incident triage, and resolving technical issues. The role requires a proactive individual with strong communication and problem-solving skills, ideally with a background in a computer science field.
Requirements
- Clearance: Active Secret (US Citizen)
- Bachelor’s Degree in Computer Science or related field, OR 6 years relevant experience.
- Minimum of two (2) years of client support experience
- Six or more years in deploying systems in a Windows environment.
- Three or more years of specialized experience working in a MS Windows 7/8/10 environment.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term & Long-Term Disability
- 401k Retirement Savings Plan with Company Match
- Paid Holidays
- Paid Time Off (PTO)
- Tuition and Professional Development Assistance
- Parking/Travel Reimbursement