IT Support Analyst
Aberdeen Proving Ground Federal Credit UnionMaryland, United States
Posted January 8, 2026
63440 - 79289.6 USD year
Full Time
About the Company
APGFCU is a community credit union that has been providing financial experience and products to its members for over 80 years.
Job Description
APGFCU is a growing organization that offers competitive pay and great benefits. The IT Support Analyst will be responsible for providing operational support, troubleshooting, and resolving issues on the entire infrastructure, as well as user account maintenance and device provisioning.
Requirements
- Daily Operations and Support
- User account maintenance across systems and applications
- Device provisioning and administration using Intune
- Troubleshooting and Resolution
- User Support
- Hardware and Software Management
- Problem Documentation
- Escalation and Collaboration
- Training and Documentation
- System Maintenance
- Inventory Management
- Annual disaster recovery testing
Benefits
- Medical and dental (shared expense)
- Vision
- 401(k)
- Life and disability insurance
- Flexible spending account
- Employee assistance program
- Referral program
- Educational assistance
- Holidays
- Annual leave and sick leave
