Technical Support Analyst

We’re a fast, friendly, and fun IT team with a 'here to serve' mentality. We're looking for a Technical Support Analyst to keep technology running smoothly and users smiling.

Requirements

• Troubleshoot hardware, software, and connectivity issues
• Administer and maintain servers, networks, and cloud platforms
• Manage Active Directory, group policies, email systems, and identity access solutions
• Ensure data integrity and uptime through backups, patching, and disaster recovery best practices
• Support IT security initiatives
• Handle hardware/software procurement, installation, and lifecycle management
• Keep clear and helpful documentation for systems, processes, and procedures
• Partner cross-functionally with teams to deliver seamless, dependable, and friendly IT service experiences

Benefits

• 100% Employer-paid quality Health Care Plan
• Competitive Wages
• Quarterly bonus program
• Retirement Plans + employer match
• Paid Time Off