IT Service Desk Engineer
Abnormal SecurityBengaluru, Karnataka, India
Posted December 19, 2025
Full Time
About the Company
Abnormal Security is building a world-class IT function to support our rapid global growth.
Job Description
Abnormal Security is seeking an experienced IT Service Desk Engineer to deliver high-quality technical support to teams across India, Japan, Australia, and Singapore.
Requirements
- 4-5 years of experience in IT support or service desk roles supporting both macOS and Windows environments
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Proven experience with end-user hardware setup, configuration, and lifecycle management
- Proficiency with SaaS applications including Okta, Google Workspace, Microsoft 365, Slack, and Zoom
- Familiarity with Active Directory, identity and access management (SAML, Okta), and VPN support
- Working knowledge of basic networking (TCP/IP), endpoint security, and mobile device management tools (e.g., Jamf, VMware Workspace ONE)
- Strong problem-solving skills, with the ability to efficiently prioritize and execute tasks
- Excellent customer service, interpersonal, and communication skills
Benefits
- Opportunity to work in a fast-paced, hybrid work environment
- Chance to be part of a world-class IT function supporting rapid global growth