The Fairmont Scottsdale Princess is seeking a Front Desk Agent to provide professional, friendly, and engaging service to guests. The ideal candidate will have excellent communication skills, be able to multitask in a fast-paced environment, and possess a professional presentation. The role includes greeting guests, checking in and settling accounts, and assisting with hotel facilities.
Requirements
- Proficient in the English language (verbal & written), second language is an asset
- Previous customer related experience an asset
- Previous PMS experience an asset
- Computer literate in Microsoft Window applications an asset
- Must be able to type 25 words per minute
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Hospitality Diploma is an asset
- Must be flexible in terms of working hours
- Must have the ability to handle cash effectively and accurately
- You must be eligible to work in the United States
Benefits
- Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
- Free meals at our on-site employee restaurant
- Learning programs through our Academies designed to sharpen your skills
- Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!
- 401K, Direct Deposit, etc.
- Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities