Raffles The Red Sea is seeking a professional and customer-focused Spa Supervisor to join our luxury resort in Umluj, Saudi Arabia.
Requirements
- Manage and coordinate all aspects of spa operations, including treatments, scheduling, and inventory
- Lead, train, and motivate a team of spa therapists and support staff to deliver outstanding service
- Ensure compliance with health and safety regulations and maintain the highest standards of hygiene
- Develop and implement strategies to enhance guest satisfaction and increase spa revenue
- Monitor and maintain the quality of spa treatments and services
- Manage inventory levels and coordinate with suppliers for product replenishment
- Handle guest inquiries, feedback, and concerns in a professional and timely manner
- Prepare and analyze financial reports, including budgets and forecasts
- Stay updated on industry trends and introduce innovative spa treatments and services
- Collaborate with other departments to create integrated wellness experiences for guests
Benefits
- Competitive package
- Excellent opportunities for professional growth
- Outstanding discounts across the global Accor and luxury brand network
