Werkstudent:in Customer Support (m/w/d) - hybrid in Berlin

Ackerherz is a rapidly growing online bio-supermarket for members seeking affordable bio-food. They are seeking a Werkstudent in Customer Support to assist members with their inquiries, gather feedback, and contribute to process improvement. The company emphasizes a collaborative and engaging work environment with flexible working hours.

Requirements

• Enrolled in school
• Keen on start-up vibes and self-responsibility
• Methodical, reliably, enjoy helping others
• Native level German (C2) and fluent English (C1)
• Experience in customer service or ticketing tools (bonus)

Benefits

• Work in a fast-growing start-up
• Hybrid setup
• Fair remuneration
• Paid vacation
• Discount on purchases
• Team culture
• Open team culture
• Free snacks
• Bio-snacks in office