Account Manager
AcousticLondon, England, United Kingdom
Posted October 20, 2025
Full Time
About the Company
Acoustic is a global marketing and customer engagement provider delivering solutions that give brands a deeper understanding of their customers and the ability to act in the moments that matter. Our mission is to help brands build closer customer connections through data-driven visibility and personalized engagement. We know that marketers need powerful solutions that enable them to transform how their brand connects with customers — not tools that limit their potential and complicate their day-to-day. Our solutions are purpose-built to enable marketers to build, scale, and optimize customer experiences throughout the customer lifecycle. We have approximately 650 employees around the globe, allowing us to maintain a local presence with a global footprint. With 25+ years of MarTech experience, our team of trusted experts is focused on helping brands across industries exceed expectations and build meaningful, lasting customer relationships.
Job Description
Acoustic is seeking an Account Manager to drive growth within existing customers by identifying expansion opportunities and ensuring they maximize value from the platform. This role focuses on building long-term partnerships and delivering measurable results for both customers and company.
Requirements
- 3+ years of experience in SaaS account management, customer growth, or customer success roles
- Proven track record of expanding existing accounts and driving measurable revenue growth
- Strong business acumen with the ability to connect marketing technology to business outcomes
- Skilled at building trusted advisor relationships
- Excellent communication, presentation, and negotiation skills
- Experience using CRM tools (Salesforce preferred) for forecasting and pipeline management
- Familiarity with MEDDPICC or similar value-based qualification methodologies a plus