Team Lead - Operations, Commercial Large - Mid-Atlantic, East

The Team Lead - Operations, Commercial Large reports to the Manager of Operations and will support driving divisional success by executing strategic initiatives, optimizing processes, and ensuring outstanding customer service and client experiences.

Requirements

• Bachelor’s degree in business administration or related field
• Must currently hold an active property & casualty license
• Minimum of 3 years of progressive experience in the insurance and/or financial services industries
• Proven experience in managing and supporting teams, implementing process improvements, and driving operational excellence.
• Excellent leadership and coaching ability
• Deep understanding of markets, clients, and competitors
• Adept at cultivating and growing productive, long-term customer relationships.

Benefits

• Comprehensive medical insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• Fertility benefits
• Wellness resources
• Paid sick time
• Generous paid time off and holidays
• Employee Assistance Program (EAP)
• Calm app subscription
• 401(k) plan
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Commuter benefits
• Employee discount programs
• Paid maternity leave and paid paternity leave
• Legal plan options
• Pet insurance coverage