Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more the 30,000 and a team of over 180 in the USA, Australia, UK, Canada and New Zealand.
Requirements
- Experience & Qualifications
- 3–5+ years of experience in SaaS implementation, professional services, or delivery operations, with a track record of driving outcomes in fast-paced, ambiguous environments.
- Strong stakeholder engagement and communication skills, able to translate between business and technical perspectives with clarity and confidence.
- Proven ability to take ownership, solve problems creatively, and adapt quickly when challenges arise.
- Highly organized and proactive, with the ability to manage multiple priorities and maintain momentum across parallel workstreams.
- Collaborative and resourceful — comfortable working independently but always ready to rally others to solve a problem or get a project unblocked.
- Desirable
- Experience in legal technology, SaaS delivery, or professional services environments.
- Exposure to partner governance, enablement, or channel delivery frameworks.
- Familiarity with project delivery tools such as Asana, Jira, or similar systems.
- Formal training or certification in project management
Benefits
- Fantastic and inspirational working environment!
- Robust medical, dental, vision offerings
- RRSP with company match
- Flexible working and PTO
- Take your birthday off
- Frequent team building events
- Fantastic training and development opportunities