Actionstep provides a cloud-based legal practice management platform designed to help modern law firms run smarter, scale faster, and maintain operational control. The system integrates matter management, legal accounting, billing, document management, workflow automation, and real-time reporting into a single connected environment. By focusing on growth-ready features and eliminating legacy constraints, Actionstep delivers real visibility into firm performance and supports continuous operational excellence. Thousands of global legal professionals rely on Actionstep to power their practice, underscoring its reputation as a trusted, scalable solution for law firm operations.
Open Positions
Customer Success Manager
4-6 years of experience, strong leadership and communication skills, and ability to work independently
Customer Success Manager
4-6 years of customer success experience, exceptional leadership and communication skills, and proficiency in learning new software tools
Services Consultant
Quick product knowledge. Strong communication & problem-solving skills. Ability to work with internal/external teams. Organizational skills & growth mindset
Customer Support Analyst - Accounting/Bookkeeping
3+ years of customer-facing experience, post-secondary degree or diploma, and understanding of bookkeeping concepts
UK Project Coordinator
1-3+ years project experience, strong organizational/communication skills, proactive problem-solving ability. Comfortable with admin tasks & reporting
Account Executive
5+ years SaaS sales experience in the Legal Industry is required. Tech proficiency in Actionstep & CRM experience is key. Proven track record of meeting/exceeding sales targets is crucial
Sr. Account Executive
5+ years of sales experience and knowledge of the legal industry. Experience in a SaaS environment and demonstrating products. Sales methodologies certification a plus
Sales Development Representative
1-2 years sales dev exp. Strong communication skills. Bachelor's degree or equivalent work experience. Leg work tech exp. Proficient with Salesforce & Microsoft Dynamics
SaaS Product Manager - Enterprise (Business Intelligence)
5+ years product management experience in SaaS; successful product delivery for enterprise-grade platforms; strong customer-centric approach and agile methodologies
Services Consultant
Experience in software implementation, professional services, or consulting; strong communication and problem-solving skills; ability to work effectively with internal teams and external partners
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