Services Consultant

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. The Services Team is the backbone of our organization’s commitment to customer and partner success.

Requirements

• Experience in software implementation, professional services, or consulting; SaaS or legal technology experience is an advantage.
• Ability to quickly develop strong product knowledge and act as a trusted advisor in implementation and configuration best practices.
• Strong communication, facilitation, and problem-solving skills.
• Ability to work effectively with both internal teams and external partners.
• Organizational skills with the ability to manage multiple priorities and engagements.
• Growth mindset with a desire to deepen expertise, contribute to solution design, and expand consulting capabilities over time.
• Background in the legal industry (law firm operations, legal practice management, or related services) preferred; ability to translate legal workflows into technical solutions.

Benefits

• Robust medical, dental, vision offerings
• RRSB with company match
• Flexible working and PTO
• Take your birthday off
• Frequent team building events
• Fantastic training and development opportunities