44649319569- Customer Service Representative

The company is a wellness-focused supplement brand dedicated to helping people feel their best. They are seeking a motivated and empathetic Customer Service Representative to support their growing customer base. The role involves handling inquiries, resolving issues, and delivering a best-in-class customer experience across various communication channels.

Requirements

• 1–2 years of experience in a customer service or support role (preferably in eCommerce or DTC environments)
• Strong written and verbal communication skills
• Ability to remain calm, positive, and resourceful in high-pressure situations
• Passion for wellness, supplements, or holistic health is a strong plus
• Self-starter comfortable working independently in a fast-paced, remote setting
• Experience with helpdesk platforms such as Gorgias, Zendesk, Freshdesk, or similar
• Familiarity with eCommerce platforms (Shopify is a plus)
• Proficient in Google Workspace (Docs, Sheets, Gmail) and Slack