Client Services Agent

Acumen Fiscal Agent is seeking a Client Services Agent to provide exceptional support to a diverse client base. This role involves serving as a liaison between clients and the company's financial products and services, resolving issues, and ensuring customer satisfaction. The ideal candidate will have strong communication skills and a passion for helping others.

Requirements

• Remote work availability
• Excellent communication skills (verbal and written)
• Strong problem-solving abilities
• Previous customer service experience (preferred)
• Ability to work independently in a remote setting
• Customer relationship management (CRM) experience (beneficial)
• Organizational skills
• Knowledge of Excel and computer systems

Benefits

• Paid Holidays
• Paid Time Off
• Paid Sick Time
• Employee Recognition
• Employee Assistance Program
• Referral Program
• Medical, Dental & Vision coverage
• 401(k)
• Voluntary benefits
• Pet Insurance