Technical Support Specialist
Adept Consulting Services, Inc.Pittsburgh, Pennsylvania, United States
Posted September 6, 2025
Full Time
About the Company
Adept Consulting Services develops comprehensive, flexible IT solutions, for Fortune 1000 corporations, mid market organizations, and government agencies. Our mission is to help our customers achieve their performance goals by providing innovative IT-based business solutions and cost-effective outcomes. Adept specializes in application development, device deployment services, and staff augmentation.
Job Description
This full-time, remote position is for a Technical Support Specialist responsible for monitoring website events, responding to customer issues, and resolving technical problems. The role involves analyzing data, participating in team projects, and working with complex systems. The position is a work-from-home opportunity with strong career growth potential.
Requirements
- Website monitoring (analyzing notifications and alerts)
- Customer issue support
- Quality assurance and testing
- Analytical skills and problem-solving abilities
- Strong communication skills
- Understanding of website technologies
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
- STD/LTD
- Accidental Dismemberment