Technical Support Specialist
Adept Consulting Services, Inc.Pittsburgh, Pennsylvania, United States
Posted September 12, 2025
Full Time
About the Company
Adept Consulting Services develops comprehensive, flexible IT solutions, for Fortune 1000 corporations, mid market organizations, and government agencies. Our mission is to help our customers achieve their performance goals by providing innovative IT-based business solutions and cost-effective outcomes. Adept specializes in application development, device deployment services, and staff augmentation.
Job Description
The Technical Support Specialist will monitor 24/7 applications, resolve issues, and respond to alerts. This role involves supporting mobile devices, desktops, and laptops, and provides support for both customers and internal teams. The position requires a tech-savvy individual comfortable with a fast-paced environment, long-term contract, and a commitment to career growth.
Requirements
- Website monitoring and monitoring alerts for escalation.
- Support customer issues and interface with team leadership.
- Performance evaluation and reporting.
- Analytical skills and problem-solving abilities.
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
- STD/LTD
- Accidental Dismemberment