Office Manager

Responsibilities:

• Reservation, booking, rebooking and cancellation of tourist services
• Support, consulting and care for B2B customers
• Written and telephone correspondence
• Communication and coordination with tour operators
• Processing of requests
• Complaint management

Profile:

• Commercial education or equivalent qualification, as well as initial professional experience in a comparable position
• High advisory affinity
• Goal-oriented and result-oriented working method
• High level of initiative and reliability
• Secure MS-Office knowledge, including Excel and Word
• Proficiency in German and Turkish, both in writing and speaking

Why us:

• Open communication culture
• Professional and comprehensive onboarding for a successful start
• Varied tasks in a growing company
• Meal allowance and contribution to public transportation
• Edenred gift card with monthly loading for fueling etc.
• Discounted travel bookings and employee discounts with many well-known manufacturers and brands
• Central location (directly at the main station)

About us:

The AERTiCKET Group is one of the largest independent flight ticket sellers worldwide. We are around 850 people from 28 nations and work at 40 locations around the globe. Our headquarters is in Berlin-Kreuzberg, in Germany we also have offices in Frankfurt/Main, Hannover, Hamburg and Saarlouis. For 35 years, we have been a competent and reliable partner for travel agencies, tour operators and travel portals. We offer our customers professional, friendly service around the clock and on 365 days a year for flight bookings. And finally: Together with our partners, we develop booking technologies for the future of the travel industry.