Technical Support Specialist
AgentColombia • El Salvador • Argentina
Posted November 10, 2025
24000 - 26400 USD year
Full Time
About the Company
Agent specializes in helping scaling businesses hire top talent worldwide on a risk-free basis. With services including recruitment, outsourcing, remote staffing, and virtual teams, Agent ensures quick placements (typically within 4 weeks) with a 6-month rematch guarantee if needed.
Job Description
We are seeking a Technical Support Specialist to join our remote support team. You will provide first-level technical assistance to customers worldwide, troubleshooting mechanical and technical issues, and guiding customers through repairs.
Requirements
- 2+ years of experience in technical support, field service, or equipment repair
- Hands-on experience with commercial washing machines, dryers, or similar commercial equipment
- Solid understanding of mechanical and electrical systems in commercial laundry or comparable equipment
- Exceptional communication and customer service abilities
- Strong problem-solving mindset with a structured approach to diagnosing issues
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance