Gummicube is looking for a dedicated Client Services Manager to lead our award-winning team of account coordinators specializing in our enterprise/strategic accounts. The Client Services Manager will oversee daily operations, manage a team of 5-10 coordinators, and work directly with company leadership to drive customer success outcomes and revenue expansion across large accounts.
Requirements
- 5+ years in account management or client services roles at a Digital Marketing Agency (or similar environment)
- 3+ years in leadership roles managing client services or account management teams
- 3+ years of marketing or advertising experience (SEO, paid marketing, performance marketing)
- Experience managing enterprise accounts with contract values of $1M+ annually
- Proven track record of achieving 95%+ net revenue retention in enterprise segments
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance