Client Services Manager

Gummicube is looking for a dedicated Client Services Manager to lead our award-winning team of account coordinators specializing in our enterprise/strategic accounts. The Client Services Manager will oversee daily operations, manage a team of 5-10 coordinators, and work directly with company leadership to drive customer success outcomes and revenue expansion across large accounts.

Requirements

• 5+ years in account management or client services roles at a Digital Marketing Agency (or similar environment)
• 3+ years in leadership roles managing client services or account management teams
• 3+ years of marketing or advertising experience (SEO, paid marketing, performance marketing)
• Experience managing enterprise accounts with contract values of $1M+ annually
• Proven track record of achieving 95%+ net revenue retention in enterprise segments

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance