AlayaCare is seeking an Agentic Implementation Consultant to lead end-to-end implementations of AlayaFlow Agentic AI for homecare organizations. The ideal candidate will have experience in customer-facing implementation, consulting, operations, or project-driven roles and a proven track record of leading projects from discovery through rollout with measurable business impact.
Requirements
- Bachelor's degree (e.g., B.Sc., B.Comm. or equivalent experience)
- 4–6 years of experience in a customer-facing implementation, consulting, operations, or project-driven role
- Proven delivery: A track record of leading projects from discovery through rollout with measurable business impact
- Project & change management skills: Strong instincts around scoping, planning, risk identification, and stakeholder alignment, with experience supporting change where workflows and roles are evolving
- Domain exposure to homecare/home health operations (e.g., scheduling, visit verification, workforce coordination) or adjacent healthcare delivery workflows
- Analytical & data-driven mindset: Comfortable working with operational data, defining success metrics, tracking trends, and building simple ROI/value models (spreadsheets and/or BI tools)
- Executive presence & communication: Able to frame options, explain trade-offs, and make recommendations backed by data; skilled at translating complexity into clear narratives for executives, managers, and frontline teams
- Customer-focused judgment: You are customer-obsessed but grounded in what will work operationally and at scale, and you’re willing to push back to guide customers to sustainable solutions
- Entrepreneurial, builder mindset: A self-starter with a bias for action who enjoys creating frameworks, templates, and processes where none exist. Experience launching passion projects, side ventures, or building solutions from scratch is a strong asset
- Technical & product aptitude: High comfort with modern SaaS tools; able to quickly learn configuration screens, with a solid understanding of basic JSON structures, system behaviour, integrations, and API logic
- Experience implementing AI, automation, or workflow engines in operational environments
- Background with homecare software platforms (e.g., AlayaCare or similar) is an asset
- Bilingual in French and English is an asset
- Exposure to formal change or project management frameworks (e.g., Prosci/ADKAR, PMP, Agile); related certifications are considered an asset
Benefits
- Equity in a well-funded, scaling company
- Comprehensive health benefits, telemedicine, and lifestyle spending accounts
- Parental leave top-up and family support programs
