Customer Success Manager
Alex AISan Francisco, California, United States
Posted January 22, 2026
Full Time
About the Company
Alex AI specializes in AI‑driven recruiting solutions that accelerate the hiring process by identifying, evaluating, and engaging top talent with precision. Leveraging advanced machine learning algorithms, the platform automates candidate sourcing, screening, and interview scheduling, allowing hiring teams to focus on strategic decision‑making. The company’s distinctive value lies in its ability to deliver data‑backed insights and predictive analytics that reduce time‑to‑hire and improve candidate quality. Alex AI fosters a culture of innovation and continuous improvement, empowering organizations to build high‑performing teams efficiently and effectively.
Job Description
Alex is a fast-growing startup that uses AI to build the future of hiring. As a Customer Success Manager, you'll help customers integrate Alex into their hiring processes and drive long-term success.
Requirements
- Customer-obsessed: You care deeply about helping customers achieve measurable success.
- Communicative: You can distill complex ideas simply and clearly.
- Independent: Comfortable working autonomously and building from the ground up.
- Analytical: You make decisions based on data and outcomes.
- Collaborative: You thrive working cross-functionally in fast-moving environments.
Benefits
- Medical/dental/vision insurance
- unlimited PTO
- team lunches
- beautiful office in SF
- great company events
