Customer Success Manager
CompaIrvine, California, United States • Denver, Colorado, United States • San Francisco, California, United States
Posted January 26, 2026
Full Time
About the Company
Compa is a compensation intelligence company built to augment enterprise compensation teams in the era of AI.
Job Description
Compa is a venture-backed AI startup revolutionizing the future of compensation. We are seeking a Customer Success Manager to partner with our largest enterprise customers to increase adoption, usage, and long-term value from our AI Agents products.
Requirements
- 4 years in Customer Success Management, Account Management, Onboarding or Solutions Consulting
- Familiarity with AI products, including agents and LLMs, and how they are applied in real-world use cases
- Experience designing customer programs, playbooks, or onboarding processes from the ground up
- Comfort working directly with customers and prospects in both technical and advisory capacities
- Strong communication skills and comfort advising customers on complex and technical topics
- Ability to work independently, and proactively drive outcomes with limited oversight
- Meticulous attention to detail, organization, and analytical skills; proficient with tools like Excel or Google Sheets
- Strong drive to learn and grow by working hard, seeking feedback, and collaborating effectively with teammates
- Must have strong curiosity, be empathetic, and show diplomacy
Benefits
- 401k Matching
- Generous Paid Time Off
- Retirement Plan
