We are seeking a driven, adaptable, and forward-thinking Collections Advisor to join our Collections team. You will play a key role in ensuring that our customers receive a positive and supportive experience, even in difficult circumstances.
Requirements
- At least 1-3 years experience working in a collections or civil litigation role, engaging directly with debtors
- Experience in the payments industry or collecting debt resulting from Buy Now Pay Later products
- Knowledge of debt collection laws and regulations
- Exposure to COVID-19 loan scheme recoveries or similar government-backed finance
- Understanding of credit products such as invoice finance, credit cards, revolving credit facilities
- Experience collecting B2B debts, not only consumer
Benefits
- Full onboarding support and continued development opportunities
- Options for flexible working
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies including enhanced Maternity & Paternity leave