We are seeking a Client Portfolio Manager to lead a business segment in a designated region. The primary role of the Client Portfolio Manager is to enhance client experiences, build long-term meaningful client relationships, and engage with employees that deliver our services in the field.
Requirements
- Set the direction, tone, and client-specific plan for achieving agreed-upon service levels and meeting actionable expectations for delivering measurable results
- Communicate high service level expectations consistently to the team to ensure client and employee satisfaction and retention
- Engage regularly with clients to share expertise and enhance the value of Allied Universal's offering
- Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of unbilled overtime
- Capably utilize WinTeam for scheduling and billing and to produce reports that require interpretation and action for effective business management
- Act as liaison between Allied Universal and the customer to foster customer intimacy
- Maintain regular attendance to ensure avoidance of unpredictable, frequent, and/or ongoing late arrivals and chronic tardiness
- Actively participate in community and business-related organizations
Benefits
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company's 401(k) or Supplemental Income Plan
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly
