IT Operations Manager

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The company is looking for an exceptional IT and Executive Support Lead to build and lead its internal IT function while providing white-glove technical support to its senior leadership team.

Requirements

• 8+ years of progressive IT experience
• 3 years in a leadership or senior technical role
• Proven track record providing executive-level technical support
• Demonstrated success building or scaling internal IT teams from the ground up
• Experience managing MSP transitions or building hybrid internal/external IT models
• Strong vendor management skills with experience negotiating contracts and managing multiple technology partnerships
• Budget ownership and management experience
• Deep technical troubleshooting skills across modern enterprise technology stacks
• Excellent communication skills with the ability to translate technical concepts for non-technical audiences
• Track record of implementing automation and efficiency improvements in IT operations

Benefits

• Flexible Time Off
• Parental Leave
• Health Benefits
• Supplemental Benefits
• 401(k) Savings
• Commuter Benefits
• Wellness
• Pet Insurance
• Employee Assistance Program
• Dependent Care FSA