Technical Account Manager, Logistics
Altana TechnologiesNew York, New York, United States
Posted December 18, 2025
150000 - 160000 USD year
Full Time
About the Company
Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing.
Job Description
We're looking for a dedicated Technical Account Manager (TAM) who will collaborate closely with our Logistics customers, guiding them in effectively and efficiently operating Altana's platform. As a TAM, you'll be the driving force behind user adoption, product enablement, and value realization, ensuring overall customer success.
Requirements
- 5+ years of account management experience, working with Logistics customers (3PLs, Cargo, Freight, etc.)
- History of successfully expanding accounts year over year
- Strong understanding of SaaS financial metrics
- Ability to establish positive relationships and influence others
- Good judgment and a willingness to dive into the nitty-gritty to achieve team objectives
Benefits
- Flexible Time Off
- Paid Parental Leave
- Health Benefits
- Supplemental Benefits
- 401(k) Savings
- Commuter Benefits
- Wellness
- Pet Insurance
- Employee Assistance Program
- Dependent Care FSA