Customer Service Representative

We're looking for a Customer Service Representative to handle client inquiries, log communications in Salesforce, and take ownership of assigned cases. You'll work in a hybrid environment, handling emails and phone calls, and proactively keep customers informed of progress.

Requirements

• Clear communication in English, Dutch, and French
• Solution-oriented approach
• Ability to understand complex matters and clearly explain them
• Empathy and stress resistance
• Higher professional education degree
• Tech-savviness and ability to learn new tools

Benefits

• Attractive salary
• Holiday allowance
• 13th month
• Company laptop and phone
• Hybrid working
• Eco-vouchers
• Hospitalization insurance
• 2 days of volunteer work
• Disability insurance
• Pension plan
• Access to LinkedIn Learning and internal training
• Party committee